You might have been at one end of a shouting match between you and the client about why the delivery for flowers was not done on time. Of course, in most of the cases, the client is obviously right. Yet, there are certain situations which can be very easily avoided in order to ensure that you can get your job done properly and there are no problems associated with the flower delivery services. Some of the mistakes that you can avoid as a flower delivery service include;
- When taking down the order for the flower delivery service, always make it a point to check the address properly. If possible, verify two or three times before putting down the phone and then preparing the order. There are a lot of situations where people end up taking the wrong addresses and delivering them to the wrong person and then having to refund the order simply because the proper person did not get the intended flowers. So, in order to ensure that you do not end up spending money on orders, you need to properly check.
- Delegate the task of delivering the flowers on competent people and not people that are known to slack off in the job. After all, your reputation as a flower delivery service would only prevail if you are able to get the job done on time and without any kind of compromises on the quality of service. Make it a point to get rid of all the people that are not known to do their job properly and you would be able to have a good quality service at your hands pretty soon which will work on autopilot.
- Always understand the order of the client and will not leave anything to imagination. If your client requests a certain set of flowers and a particular design, make sure that you are competent people and the proper flowers in order to fulfill the order. If either of them are not present, you are not able to fulfill the order, it is a good idea to mention that to the client beforehand so alternative arrangements can be made. However, if you take on the order and then do not get it done properly, then chances are that there would be a blot in your service.
If these are the mistakes that can be easily avoided, chances are that your flower delivery services (online flowers delivery) would flourish.